• Company Name : Crisp Thinking
• Date Company Founded : 2005
• Number of Employees : 30
• Website : www.crispthinking.com

Company Profile

Crisp Thinking is an online community management software. Its Community Management Platform is designed to manage communities, maintain reputations and moderate content. A unique single system solution, the Crisp Thinking platform helps companies manage and moderate all user generated content through aggregating data from online communities including comments, blogs, forum posts, images and video, across both private online communities and public social media.

Crisp's Community Management platform is used by over 75 companies. Operating throughout the world in multiple languages, Crisp Thinking processes over 500 million pieces of user generated content a month (and growing) and supports over 400 million end-users.

To date, Crisp Thinking has received over $9m of investment and continues to re-invest over $1m per annum in research and development. Crisp Thinking is headquartered in Leeds, England with subsidiary offices in the west coast of America, and benefits from data centres located in London, Leeds and San Francisco.

Product Description

Crisp's Community Management platform is an advanced, machine learning system that profiles users and content, applying business rules across territories, educating users and automating moderation to protect and manage reputation and customers. Customers deploying the Crisp Community Management Platform can achieve moderation and management of all online content related to their brand whilst saving up to 80% in human moderation costs.

A single system solution, the platform pulls content from all online sources including businesses individual communities and public social media, automating the take down of content where appropriate and escalating to customer service teams when relevant.

The Crisp Thinking platform integrates with existing business software systems, operates in multiple languages and allows companies to scale from a 1,000 beta users to 100,000s and beyond instantly.

From multimedia outlets (MMOs), virtual worlds to any other type of social media or online community, Crisp Thinking makes it possible to manage your community, across multiple platforms and spaces.

Delegate Info

• Delegate Name : Adam Hildreth
• Delegate Email : adam.hildreth@crispthinking.com
• Delegate Profile : In 1999, Adam founded Dubit, the first virtual world for kids and teens. By 2004, Dubit had become the most visited teen website in the UK. In 2006 Adam won the Confederation of British Industry (CBI) Young Entrepreneur of the Year accolade at the Growing Business Awards, in 2007 he won the BT Business Essence Young Entrepreneur of the Year award and in 2010 was a national finalist for Ernst and Young Entrepreneur of the Year. A member of the UK Council for Child Internet Safety and a member of the Internet Watch Foundation, Adam is a leading figure in the future of online security and social media analytics.