• Company Name : Conversocial
• Date Company Founded : 2009
• Number of Employees : 6
• Website : www.conversocial.com

Company Profile

Conversocial enables brands to manage interactions and increase engagement with customers in social media. The Social Media Management System helps brands to plan updates and understand what type of content will resonate with fans and followers in Facebook and Twitter.

The increased volume of online two way communication means that brands are more exposed now than ever before to questions and complaints, with customers expecting a rapid response. Conversocial helps businesses to manage this communication, through in-depth engagement analytics and comprehensive comment management tools. In essence, Conversocial enables effective marketing distribution, moderation and customer support from one place.

Product Description

Conversocial is a software-as-a-service (SaaS) tool, capable of helping brands to increase engagement and manage customer interactions on social media platforms. Attributes include:

• Protection for brands from spam and inappropriate comments
• Automatic flagging and moderation workflow provide the ability to deal with large volumes of content quickly and easily
• Collaboration features and interaction history make it easy for customer service teams to manage conversations across Facebook and Twitter – particularly important as customers expect a swift response
• Engagement analytics allow you learn what resonates with customers and plan successful future updates

Conversocial's profiler tool allows you to compare the engagement of any Facebook pages, using Conversocial's unique metric, interactions per thousand fans (IPM). Profiler gives an average IPM score on a page's updates for the past month, allowing companies to benchmark their pages against their competitors. http://profiler.conversocial.com/

Delegate Info

• Delegate Name : Joshua March
• Delegate Email : josh@conversocial.com
• Delegate Profile : Joshua is the co-founder and CEO of Conversocial, a software-as-a-service (SaaS) company providing a social media management system to allow companies to effectively manage marketing and customer support through social platforms. It grew out of iPlatform, one of the UK's leading social app development companies (and the first official Facebook Preferred Developer Consultants in the UK), which he co-founded in 2008. From 2008-2011 Joshua was the Chairman of the Facebook Developer Garage London, an official Facebook event running monthly for developers, entrepreneurs and marketers working on the Facebook platform, which he helped found in 2007.